The Business

Top Notch Catering, is a family owned business providing catering to over 120 businesses throughout Watford and its surrounding areas. They value each and every customers and pride themselves on being able to understand their customers requirements to make sure they exceed their expectations every time.

Pritesh, Awing and Simi have a wealth of experience between them and are passionate about working with fresh produce and creating innovative dishes.

The Challenge

They have a very good track record having received a FHRS Level 5 ‘Very Good’ rating for a number of years. However Pritesh decided that he would like to work with Food Safety Logic consultants to take advantage of their expert food safety advice through regular food safety audits, monthly updates and access to their EHOs through their on demand advice support system.

Supportive relationships built on trust, allow food business owners like Pritesh to get on with the day job of building and growing their business, giving them one less thing to worry about.

Food safety consultants can support businesses by being that extra set of ‘eyes’ and with their attention to detail, they can identify areas of non-compliance and potential risks, ensuring businesses remains in line with industry standards but also recommend best practice so they can continually make improvements.

Our EHO led team are highly trained and are experts in their field. They can offer a much needed lifeline to food businesses who may have had a poor FHRS score, a complaint or compliance issue which can affect customer assurance stopping them getting back on track. Alternatively it can help them to achieve the gold standard they are striving for like Top Notch Catering.

The Solution

Our consultant visited the premises to understand Top Notch Catering’s business operations and completed a full food safety audit. A comprehensive report detailing any issues and recommendations for improvement was sent to Pritesh so he could easily identify what needed to be done.

Pritesh has signed up to a monthly business support package with Food Safety Logic to ensure that the business has ongoing help and support as the it continues to grow and expand their contracts, being:

• unlimited email or telephone support

• regular monthly and legal updates

• free guides, templates and forms

• consultancy support

• regular audits

• access to the FSL digital daily diary

The Result

A positive relationship has been established between Food Safety Logic and Pritesh and the business support package he has signed up to will ensure that this continues into the future with regular advice, audits, updates and consultancy support.